General terms and conditions of business

Gravux.de is operated by: Gravux Berlin / BSK Allround GmbH Alt-Moabit 21 10559 Berlin / Germany Phone: 030 – 394 85 39 Email: info@gravux.de

You can reach our customer service from

Mon-Fri from 11am-6pm at info @gravux.de or by phone at 0176 61883787

BSK Allround GmbH

HRB232909

Commercial Court:

Charlottenburg District Court

Supervisory authority: Berlin

Business purpose: Crafts

§ 1 Validity, definitions

1. Gravux Berlin / BSK Allround GmbH, Alt-Moabit 21, 10559 Berlin / Germany (hereinafter: “we” or “Gravux.de”) operates under the website

1. § 3 Subject matter of the contract and essential product characteristics

1. (1) We offer the following services in our online shop: Sale of goods: You can view the specific goods offered on our product pages. Provision of services: The services offered are also listed on our product pages.

1. (2) The essential characteristics of the products and services are specified in the item description. If the agreed quality of the goods deviates from the usual quality, this is explicitly mentioned in the description (negative quality agreement). If the customer has expressly agreed to this deviation, it defines the subject matter of the contract.

1. § 4 Pricing, shipping costs and delivery

1. (1) The prices and shipping costs stated in the offers are final prices and include all applicable taxes.

1. (2) The purchase price is to be paid before delivery of the product (prepayment), unless we explicitly offer purchase on account. The available payment methods include PayPal, SOFORT, EPS, credit card and prepayment by bank transfer. Further details can be found under the payment options. Unless otherwise stated, payments are due immediately.

1. (3) In addition to the prices stated, shipping costs may apply for the delivery of products unless the item is marked as free shipping. The shipping costs will be clearly communicated to you in the offers, if applicable in the shopping cart and on the order overview.

1. (4) Unless otherwise stated, all products offered are ready for dispatch immediately
2. (Delivery time: 2-3 working days, for more than 10 pieces: 3-8 working days) after receipt of payment.

1. (11)(5) Deliveries are made to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. (6) Delivery is made by DHL or Deutsche Post AG.

1. (12)(7) The direct costs of returning the goods shall be borne by the Customer.

1. (13)(8) The risk of loss of or damage to the goods shall not pass to the consumer until the goods have been handed over to him or to a third party designated by him. If the consumer concludes the contract of carriage himself, the risk shall pass when the goods are handed over to the carrier.

1. (14)
2. § 5 Right of retention and retention of title

1. (15)
2. (1) A right of retention may only be exercised insofar as it concerns claims arising from the same contractual relationship.
4. (16)
5. (2) The delivered goods remain our property until the purchase price has been paid in full. an online shop for goods and services.
6. The following general terms and conditions apply to all services between us and our customers (hereinafter: “customer” or “you”) in the version valid at the time of the order, unless otherwise expressly agreed.
8. (17)(2) ‘Consumer’ within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. ‘Entrepreneur’ is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, is acting in the exercise of his commercial or independent professional activity, whereby a partnership with legal capacity is a partnership that is endowed with the ability to acquire rights and incur liabilities.

1. (18)§ 2 Formation of contracts, storage of the contract text

1. (19)(1) The following provisions on the conclusion of the contract apply to orders via our online shop at

1. (20)§ 3 Subject matter of the contract and essential product characteristics

1. (21)(1) In our online shop we offer the following services: Sale of goods: You can view the specific goods offered on our article pages. Provision of services: The services offered are also listed on our article pages.

1. (22)(2) The essential characteristics of the products and services are specified in the item description. If the agreed quality of the goods deviates from the usual quality, this is explicitly mentioned in the description (negative quality agreement). If the customer has expressly agreed to this deviation, it defines the subject matter of the contract.

1. (23)§ 4 Pricing, shipping costs and delivery

1. (24)(1) The prices and shipping costs indicated in the offers are final prices and include all applicable taxes.

1. (25)(2) The purchase price is to be paid before delivery of the product (prepayment), unless we explicitly offer purchase on account. The available payment methods include PayPal, SOFORT, EPS, credit card and prepayment by bank transfer. Further details can be found under the payment options. Unless otherwise stated, payments are due immediately.

1. (26)(3) In addition to the prices indicated, shipping costs may apply for the delivery of products unless the item is marked as free shipping. The shipping costs will be clearly communicated to you in the offers, where applicable in the shopping cart and on the order overview.

1. (27) (4) Unless otherwise stated, all products offered are ready for immediate dispatch

1. (28)(Delivery time: 2-3 working days, for more than 10 pieces: 3-8 working days) after receipt of payment.

1. (29)(5) Deliveries are made to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. (6) Delivery is made by DHL or Deutsche Post AG.

1. (30)(7) The direct costs of returning the goods shall be borne by the Customer.

1. (31)(8) The risk of loss of or damage to the goods shall pass to the consumer only when the goods are handed over to him or to a third party designated by him. Where the consumer concludes the contract for carriage himself, the risk shall pass when the goods are handed over to the carrier.

1. (32)§ 5 Right of retention and retention of title

1. (33)(1) A right of retention may only be exercised insofar as it concerns claims arising from the same contractual relationship.

1. (34)(2) The delivered goods remain our property until the purchase price has been paid in full.

1. (35)(2) Our product presentations on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

1. (36)(3) When an order is received in our online shop, the following rules apply: The customer makes a binding contractual offer by successfully completing the ordering process provided in our online shop. The order is placed in the following steps: selection of the desired goods, the selected service(s), adding the products by clicking the corresponding button (e.g. "Add to shopping cart", "Add to shopping bag" or similar), checking the information in the shopping cart, calling up the order overview by clicking the corresponding button (e.g. "Continue to checkout", "Continue to payment", "To order overview" or similar), entering/checking the address and contact details, selecting the payment method, confirming the general terms and conditions and cancellation policy, if the agreed quality of the goods deviates from their usual quality and conditions of use, confirming a negative quality agreement, completing the order by pressing the "Buy now" button. This represents your binding order. The purchase contract is only concluded when we deliver the ordered goods, by sending an e-mail as order confirmation or by other acceptance of the

1. (37)(4) In case of conclusion of the contract, the contract is concluded with Gravux Berlin / BSK Allround GmbH, AltMoabit 21, 10559 Berlin / Germany.

1. (38)(5) Before ordering, the contract data can be printed out using the browser's print function or saved electronically. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the general terms and conditions and the cancellation policy, takes place by email after you have placed the order, partly automatically. We do not save the contract text after the contract has been concluded.

1. (39)(6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. the browser's "back button"). They can also be corrected by cancelling the order process prematurely, closing the browser window and repeating the process. (7) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically guaranteed and that it is not prevented by SPAM filters.

1. (40)(8) The contract data is saved for invoicing purposes and can be viewed at any time by registered customers by logging in. It will also be sent to you by email.

1. (41)
2. § 3 Subject matter of the contract and essential product characteristics

1. (42)
2. (1) In our online shop we offer the following services:

(2)

The essential characteristics of the products and services are specified in the item description. If the agreed quality of the goods deviates from the usual quality, this is explicitly mentioned in the description (negative quality agreement). If the customer has expressly agreed to this deviation, it defines the subject matter of the contract.

§ 4 Pricing, shipping costs and delivery

1. The prices and shipping costs stated in the offers are final prices and include all applicable taxes.

1. (2) The purchase price is to be paid before delivery of the product (prepayment), unless we explicitly offer purchase on account. The available payment methods include PayPal, SOFORT, EPS, credit card and prepayment by bank transfer. Further details can be found under the payment options. Unless otherwise stated, payments are due immediately.

1. (3) In addition to the prices stated, shipping costs may apply for the delivery of products unless the item is marked as free shipping. The shipping costs are clearly communicated to you in the offers, if applicable in the shopping cart and on the order overview. (4) Unless otherwise stated, all products offered are ready for dispatch immediately (delivery time: 2-3 working days, for more than 10 items: 3-8 working days) after receipt of payment.

1. (5) Deliveries are made to the following countries: Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Austria. (6) Delivery is made by DHL or Deutsche Post AG.
2. (7) The direct costs of returning the goods shall be borne by the customer.

1. (8) The risk of loss of or damage to the goods shall only pass to the consumer when the goods are handed over to him or to a third party designated by him. If the consumer concludes the shipping contract himself, the risk shall pass when the goods are handed over to the carrier.

1. § 5 Right of retention and retention of title

1. (1) A right of retention can only be exercised if it concerns claims arising from the same contractual relationship. (2) The delivered goods remain our property until the purchase price has been paid in full. (The other sections have been left unchanged.)

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